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Erica is one of the leading professionals in the area of Customer Relationship Management and Contact Centre Operations in Nigeria. She is currently the CEO of CCSP consulting. Prior to this role, Erica was a customer
relationship manager at MTN Nigeria. Erica has acquired over 12years of experience in the different areas of customer service, call center operations, collections, credit management and debt management. She has wealth of experience in managing people.
8 Courses
0 Students
Primary 1 Classroom
11 Lessons0 StudentsPrimary 2 Classroom
11 Lessons0 StudentsPrimary 3 Classroom
11 Lessons0 StudentsSSS3 Classroom
8 Lessons0 Students- £600.00
SSS2 Classroom
0 Lessons0 Students SSS1 Classroom
23 Lessons0 StudentsJSS3 Classroom
8 Lessons0 StudentsPrimary 4 Classroom
11 Lessons0 Students